We bring you closer to your customers
Workair Delivers Easy-To-Use, Integrated and Cost-Effective
Customer Communications for Contact Centres
Our Unique Services
We work with impeccable credentials, customer and employee empathy, leading technology and pride in what we do. We make it easy for our clients to harness the power of cloud contact centre, unified communications, conversational AI and automation.
Contact Centre
Leading unified platform for managing customer interactions across multiple channels.
Artificial Intelligence
Delight customers & empower employees with AI-powered workflows for every interaction.
Unified Communications
Engage customers on their terms through voice, video, SMS and chat, from one platform.
Analytics
Make better decisions with unified analytics across all your customer interaction channels.
Security & Compliance
Strong governance, security, and data privacy models from the partner we select.
Support & Training
Our support team is available 24/7, and we will accelerate your deployment and adoption.
Seamless Integration
Easily connect popular business and CRM apps, without complexity or cost.
Workforce Mobility
Give everybody the capabilities they need to be successful, from any location.
Platform Agnostic
Based on our consultation with you, we will choose the best platform for your needs.
Why Workair?
Why choose Workair?
Our team at Workair will partner with you to deliver a new cloud communications platform for your contact centre. We understand that your agents need the capability to work from anywhere, in a compliant way, with detailed analytics.
- We Make It Easy - Experts in Cloud Communications
- We Help Reduce Risk and Cost - Highly Experienced Team
- We Are Local - Fully Trained Expert Support Team
Platform Agnostic
We Recommend The Ideal Platform Based On Your Needs
We partner with you, all of the way!
Start the process with Workair today by getting in touch!
Why Upgrade Your Communications Platform?
| Type | Cloud-Based | On-Premises |
|---|---|---|
| Ease-of-Use | Easy-To-Use | Not User-Friendly |
| Cost | Cost Efficient | Expensive Legacy System |
| Integrations | Open and Flexible | Disconnected Systems |
| Uptime | 99.999% | Unknown |
| Back-Ups of Data | Yes, in real-time | Maybe, but dated |
| Security | Secure & Compliant | Security and Compliance Risks |
| Reporting | Real-time Reporting and Performance Management | Minimal Reporting and Very Manual |
| Workforce Mobility | Work From Anywhere | Restricted to Location Based Working |
| Innovation | Future Proof Your Business | Mounting Technical Debt |
Workair is trusted by companies all over Ireland
Featured In
What our customers say?
Cathal Fay
CEO, PrePayPower
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Helen Lynch
CTO, Call Centre Ltd
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Ken Ryan
Consultant, Valorem
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Gabriella Cooper
Consultant, Accenture
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Workair's Process
We have a tried and tested process that we will roll-out for your business.
Consultation
We will consult with you and your internal stakeholders to capture all of your requirements.
Solution Design
Based on your requirements, we will design a solution for you and choose the right technologies.
Build and Deploy
We will partner with your team through the build, the testing and the deployment, to ensure it goes smoothly.
Integrations
The next step is integration with all of your other platforms, including your CRM and analytics.
Training
Full training will be provided to all of the required stakeholders, including your IT Team and end-users.
Support
If ever you need to add, upgrade, or fix your communications platform, we will support you every step of the way.
Our Senior Team
Meet our Senior Leadership Team at Workair
Mark Grimes
Sales Operations & Marketing Director
Convertibill, MTIS Ltd / New Technology Insurance, Marsh
Simplifying
Cloud
Communications
FAQ
Can we help with some of your most frequently asked questions?
Our in-house Professional Services team and partnerships with best-in-class Communication SaaS providers ensures we tailor solutions to our clients’ specific requirements. We offer solutions for Contact Centre (SaaS), Unified Communication (SaaS), Professional Services, Managed Services and Integrations.
All our projects start with understanding the client needs. Solutions are offered on a SaaS model to meet scaling and budgetary requirements.
We are experts in our field who use plain language. We put customers interests, honesty and transparency at heart of what we do, always. Integrity, humility and an ethical approach are our key beliefs, and we never take short cuts.
We innovate to solve problems and are accountable to our customers.
Each customer has a unique set of business issues to be addressed. We work with a number of global leading Partners to provide the best and most cost-effective solution, coupled with best-in-class deployment and professional services.
We will fully assess your requirement prior to suggesting any solution.
Contact Workair Today!
Get in touch
Block 9, Unit 13, Workair, Plato Business Park, Damastown, Dublin 15, D15 FN80